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Tracks won't disappear
Posted: Wed Aug 28, 2013 6:24 pm
by katchoo
I went to 'options->additional options' and set "Hide locations older than (hours):48"
But the older tracks are still visable.
Please advise.
Re: Tracks won't disappear
Posted: Wed Aug 28, 2013 6:35 pm
by admin
Hi,
Please reset this option and use the "Track length limit" in the tracker settings instead.
Re: Tracks won't disappear
Posted: Wed Aug 28, 2013 11:05 pm
by katchoo
thx - that did it.
But I used Maximum track age : 48
Re: Tracks won't disappear
Posted: Tue Sep 17, 2013 5:17 am
by jaywalker
Hi
I have the same problem. Xperia U GB. I still see the old tracks from my friend even though I put 1 hr or less to max track lenght or age (none of these worked) and I deleted track from site in my account. Restart the phone, useless. Tracks are still there. Only if I uncheck display auto track in website they dissapear, but only for website, on mobile they are still there. What else should I try? Should I modify the settings from my friend phone? I deleted the data track from his account too, but didn't work.
Off topic: in Messages, where are the messages posted in website for viewers? I posted by mistake there but I can't figure it out where they are, where or how can I see those messages.
Thank you.
Re: Tracks won't disappear
Posted: Tue Sep 17, 2013 10:28 am
by admin
Probably you configured max track length of your own track but not of your friends' tracks. Please open the "Track Length Limit" settings again and select track type "My Friends' tracks displayed to me".
Messages sent to "website viewers" will popup on the web portal map, i.e. if somebody views your map for example using your guest url the message will popup on the map displayed to him/her.
Re: Tracks won't disappear
Posted: Wed Sep 18, 2013 4:54 am
by jaywalker
Now it's ok, I don't know what I did actually, changing some settings...but I'll keep your advise in mind for further issues. Thank you for your reply, good app.